The Federal Investigation Agency (FIA) has moved its Pre-Departure Facilitation Desk to Islamabad International Airport to help passengers traveling abroad.
The desk was previously located at the FIA Islamabad Zonal Office. According to officials, the new facility is fully operational and provides guidance on travel documents, immigration procedures and passenger complaints.
The change aims to make international travel easier for Pakistani citizens.
FIA Pre-Departure Desk New Location
Passengers can now visit the desk directly at Islamabad International Airport instead of going to the zonal office.
| Details | Information |
|---|---|
| Department | Federal Investigation Agency (FIA) |
| Previous Location | FIA Islamabad Zonal Office |
| New Location | Islamabad International Airport |
| Announcement Date | October 6, 2026 |
| Current Status | Operational |
| Contact Number | 0300-5805760 |
| Main Purpose | Travel and Immigration Assistance |
What Services Are Available?
The FIA Pre-Departure Facilitation Desk provides several services for passengers planning to travel overseas.
These include:
- Guidance about required travel documents
- Information about immigration rules and procedures
- Assistance with travel-related questions
- Help with passenger complaints
- Guidance to reduce problems during departure
The facility is designed to provide important information in one place before passengers leave Pakistan.
How to Contact the FIA Pre-Departure Desk
Travelers who need assistance can visit the desk at Islamabad International Airport.
They can also contact the facility at 0300-5805760 for information.
Passengers should contact the FIA before traveling if they are unsure about their documents or immigration requirements.
Important Warning About Fake Clearance Services
The FIA has also warned passengers about fake online services claiming to provide immigration clearance before flights.
Officials have clarified that passengers cannot obtain official immigration clearance one day before departure through social media or WhatsApp.
Immigration clearance takes place at the airport during the normal departure process.
Travelers should avoid sharing personal documents or making payments to unverified accounts.
Also Read: Pakistan Fuel Relief Scheme 2026 Faces Uncertainty as IMF Calls for Subsidy Changes
Advice for Overseas Travelers
Pakistani citizens traveling abroad for work, study, business or tourism should check their passports, visas, tickets and other required documents before leaving.
The new FIA desk provides an additional way to get reliable travel guidance and resolve questions before departure.
